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	<title>Big Talking Shop &#187; NHS</title>
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	<description>Customers, Sales, Marketing, Research, Ethnography</description>
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		<title>Linking customer survey data to pay</title>
		<link>http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/</link>
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		<pubDate>Tue, 30 Jun 2009 14:42:33 +0000</pubDate>
		<dc:creator>Paul P Roberts</dc:creator>
				<category><![CDATA[employer branding]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[NHS]]></category>

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		<description><![CDATA[Found the attached interesting. It shows that unless the unless the receiving party has bought into the process they will spend more time attacking the process rather than looking at the outputs and determining whether there are any valid insights. &#8230; <a href="http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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