http://www.bigtalkingshop.com Customers, Sales, Marketing, Research, Ethnography Mon, 16 Jan 2012 18:42:20 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/ http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/#comments Tue, 30 Jun 2009 14:42:33 +0000 Paul P Roberts http://www.bigtalkingshop.com/?p=86 Continue reading →]]> http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/feed/ 0 http://www.bigtalkingshop.com/2009/02/employee-motivation-in-a-downturn/ http://www.bigtalkingshop.com/2009/02/employee-motivation-in-a-downturn/#comments Thu, 12 Feb 2009 21:15:59 +0000 Paul P Roberts http://www.bigtalkingshop.com/?p=37 Continue reading →]]> http://www.bigtalkingshop.com/2009/02/employee-motivation-in-a-downturn/feed/ 0 http://www.bigtalkingshop.com/2009/02/twitter-and-google-as-customer-service-tools/ http://www.bigtalkingshop.com/2009/02/twitter-and-google-as-customer-service-tools/#comments Wed, 11 Feb 2009 08:59:10 +0000 Paul P Roberts http://www.bigtalkingshop.com/?p=24 Continue reading →]]> http://www.bigtalkingshop.com/2009/02/twitter-and-google-as-customer-service-tools/feed/ 0 http://www.bigtalkingshop.com/2009/02/companies-where-both-employees-and-customers-are-happy/ http://www.bigtalkingshop.com/2009/02/companies-where-both-employees-and-customers-are-happy/#comments Wed, 04 Feb 2009 22:46:04 +0000 Paul P Roberts http://www.bigtalkingshop.com/?p=16 Continue reading →]]> http://www.bigtalkingshop.com/2009/02/companies-where-both-employees-and-customers-are-happy/feed/ 1 http://www.bigtalkingshop.com/2009/02/interesting-insight-into-communities-and-marketing/ http://www.bigtalkingshop.com/2009/02/interesting-insight-into-communities-and-marketing/#comments Wed, 04 Feb 2009 16:27:39 +0000 Paul P Roberts http://www.bigtalkingshop.com/?p=3 Continue reading →]]> http://www.bigtalkingshop.com/2009/02/interesting-insight-into-communities-and-marketing/feed/ 0