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	<title>Big Talking Shop &#187; employer branding</title>
	<atom:link href="http://www.bigtalkingshop.com/category/employer-branding/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.bigtalkingshop.com</link>
	<description>Customer and Employee Engagement</description>
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		<title>Linking customer survey data to pay</title>
		<link>http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/</link>
		<comments>http://www.bigtalkingshop.com/2009/06/linking-customer-survey-data-to-pay/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 14:42:33 +0000</pubDate>
		<dc:creator>Paul P Roberts</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[NHS]]></category>
		<category><![CDATA[employer branding]]></category>

		<guid isPermaLink="false">http://www.bigtalkingshop.com/?p=86</guid>
		<description><![CDATA[Found the attached interesting.
It shows that unless the unless the receiving party has bought into the process they will spend more time attacking the process rather than looking at the outputs and determining whether there are any valid insights.
Doctors in England say they are being unfairly penalised because of a &#8220;flawed&#8221; patient survey.
The British Medical [...]]]></description>
			<content:encoded><![CDATA[<!--Amazon_CLS_IM_START--><p>Found the attached interesting.</p>
<p>It shows that unless the unless the receiving party has bought into the process they will spend more time attacking the process rather than looking at the outputs and determining whether there are any valid insights.</p>
<p><strong>Doctors in England say they are being unfairly penalised because of a &#8220;flawed&#8221; patient survey.</strong></p>
<p>The British Medical Association complained the poll, being used to determine their performance-related pay, was too complicated for patients. </p>
<p>The union also said despite more than 2.1m people being quizzed some practices still had too few patients participating to make it fair. </p>
<p>The government said the survey was a &#8220;valuable tool&#8221;. </p>
<p><a href="http://news.bbc.co.uk/1/hi/health/8126611.stm"></p>
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		<title>Following FT article on UK inflation,</title>
		<link>http://www.bigtalkingshop.com/2009/03/following-ft-article-on-uk-inflation/</link>
		<comments>http://www.bigtalkingshop.com/2009/03/following-ft-article-on-uk-inflation/#comments</comments>
		<pubDate>Wed, 25 Mar 2009 11:10:52 +0000</pubDate>
		<dc:creator>Paul P Roberts</dc:creator>
				<category><![CDATA[Market Background]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[employer branding]]></category>
		<category><![CDATA[finance]]></category>

		<guid isPermaLink="false">http://www.bigtalkingshop.com/?p=81</guid>
		<description><![CDATA[Looks like companies have gone for cost cutting rather than price cutting as the primary strategy for retaining or growing profits. The assumption here must be that if sales start to increase then staff can be rehired to deal with growth. Previous downturns have seen retail prices come under pressure first.  
Inflation surprises with [...]]]></description>
			<content:encoded><![CDATA[<!--Amazon_CLS_IM_START--><p>Looks like companies have gone for cost cutting rather than price cutting as the primary strategy for retaining or growing profits. The assumption here must be that if sales start to increase then staff can be rehired to deal with growth. Previous downturns have seen retail prices come under pressure first.  </p>
<p>Inflation surprises with jump to 3.2%<br />
By Daniel Pimlott, Economics Reporter </p>
<p>Published: March 24 2009 10:13 | Last updated: March 24 2009 22:01</p>
<p>Fears Britain might enter a deflationary spiral receded on Tuesday after inflation rose in defiance of expectations last month. </p>
<p>As the sharp fall in the value of the pound fed through in the form of higher prices for shoppers, the consumer price index increased from 3 per cent in January to 3.2 per cent in the year to February, confounding economists’ forecasts of a further fall to 2.6 per cent. Inflation has fallen from a peak of 5.2 per cent in September.</p>
<p>The rise in inflation forced Mervyn King, the governor of the Bank of England, to write to Alistair Darling, the chancellor, to explain why prices were still rising more than one percentage point above the Bank’s 2 per cent target.</p>
<p>The data appear embarrassing for the Bank. It has cut interest rates to the lowest level in its 315-year history and begun an unprecedented programme to create money and to buy assets. </p>
<p>But Mr King said the rise in inflation reflected retailers’ decisions to pass on the fall in sterling to consumers – although he was optimistic about the medium-term implications. “Even if we see significant pass-through of the depreciation of sterling, it may mean inflation is close to the target rather than below it. I don’t see a large risk of inflation being significantly above it,” the governor told the Treasury committee on Tuesday.</p>
<p>Read the full Article here</p>
<p><a href="http://www.ft.com/cms/s/0/1b146446-185b-11de-bec8-0000779fd2ac.html">http://www.ft.com/cms/s/0/1b146446-185b-11de-bec8-0000779fd2ac.html</a></p>
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		<title>What about those that are left?</title>
		<link>http://www.bigtalkingshop.com/2009/02/employee-motivation-in-a-downturn/</link>
		<comments>http://www.bigtalkingshop.com/2009/02/employee-motivation-in-a-downturn/#comments</comments>
		<pubDate>Thu, 12 Feb 2009 21:15:59 +0000</pubDate>
		<dc:creator>Paul P Roberts</dc:creator>
				<category><![CDATA[Customer Services]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[employer branding]]></category>
		<category><![CDATA[morale]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[redundancies]]></category>
		<category><![CDATA[retention]]></category>

		<guid isPermaLink="false">http://www.bigtalkingshop.com/?p=37</guid>
		<description><![CDATA[In these times when a great number of people globally have either or are about to be out of work its interesting to spare a thought for those that are left. 
Publish articles on traders sat on their own where normally they would be fighting for space lead you to conclude that if companies are [...]]]></description>
			<content:encoded><![CDATA[<!--Amazon_CLS_IM_START--><p>In these times when a great number of people globally have either or are about to be out of work its interesting to spare a thought for those that are left. </p>
<p>Publish articles on traders sat on their own where normally they would be fighting for space lead you to conclude that if companies are the sustain themselves through this period they must focus even more on internal communications to not only keep employees motivated, focussed on their role and delivering most value but to ensure that only positive messages continue to be carried to end customers, otherwise a potential sprial of decline could ensue. </p>
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