Practical use of communities to drive revenue monitor using NPS

About Paul P Roberts

Paul Roberts I am a CEO with over 30 years of experience in business, from Sales to Operations and in sectors from Manufacturing through to Services and Research. I was was involved with such milestones as the successful launch of Orange with responsibility for building the operational systems went on from there to launch a number of successful products for large technology companies. Recently Paul has recently successfully launched a new division for BrainJuicer focussed on the use of emotions in Customer and Employee experience, after all as humans we are all emotional, well some of us. I am currently acting as MD for an exciting start up call EthOS app, based in the great new world of participation based research.